CREATOSITY

Last updated: September 2026

Creatosity Limited respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use and protect personal data when you visit this website, contact us, enquire about our services or engage with Creatosity.

1. Who we are

Creatosity Limited provides coaching, creative leadership, speaking, research and related services to individuals and organisations.

For the purposes of data protection law, Creatosity Limited is the data controller for personal information processed through this website and in connection with our services.

Contact: CreatosityOffice@gmail.com 

2. Information we may collect

We may collect personal information that you provide directly to us, including:

• your name;
• your email address and other contact details;
• information contained in an enquiry or message;
• information you provide when arranging or participating in our services;
• correspondence between you and Creatosity; and
• information required for invoicing, administration or legal and accounting purposes.

We ask that you do not include sensitive personal information, such as medical information, in the website contact form unless it is genuinely necessary.

We may also receive limited technical information when you use the website, such as information required to operate, secure and maintain the site.

3. How we use your information

We may use personal information to:

• respond to enquiries and requests;
• arrange introductory meetings;
• provide coaching, speaking, consultancy or other services;
• communicate with clients and prospective clients;
• manage appointments, contracts, invoices and business administration;
• maintain the security and operation of the website;
• comply with legal, accounting and regulatory requirements; and
• establish, exercise or defend legal claims where necessary.

We will not sell your personal information.

4. Our lawful bases for processing

Depending on the circumstances, we process personal information on one or more of the following grounds:

Contract or steps before entering into a contract – for example, where you contact us about engaging Creatosity or where we are providing a service to you.

Legitimate interests – where necessary for the reasonable operation of Creatosity, including responding to general enquiries, maintaining business relationships, administering our services and protecting the security of the website.

Legal obligation – where we are required to retain or process information for legal, tax, accounting or regulatory purposes.

Consent – where we specifically ask for your consent, for example for certain forms of electronic marketing or non-essential website tracking. Where processing is based on consent, you may withdraw that consent at any time.

5. Contact forms and enquiries

When you submit an enquiry through this website, we use the information you provide to respond to your message and, where relevant, to discuss the services you have requested.

Providing your information is voluntary. However, without sufficient contact information, we may not be able to respond to your enquiry.

6. Who we share information with

We may use trusted service providers to support the operation of Creatosity. These may include providers of:

• website hosting and website services;
• email and communications;
• cloud storage and IT services;
• appointment or video-conferencing services;
• accounting and professional services; and
• website security and spam prevention.

Personal information is shared only where reasonably necessary for these purposes or where required by law.

Where service providers process information on our behalf, we take reasonable steps to ensure that appropriate data-protection arrangements are in place.

7. International transfers

Some technology service providers may process information outside the European Economic Area.

Where personal data is transferred outside the EEA, we will seek to ensure that an appropriate lawful mechanism and safeguards are in place in accordance with applicable data-protection law.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and regulatory requirements.

As a general approach:

• routine enquiries that do not lead to an ongoing relationship will normally be deleted when they are no longer required;
• client and contractual information may be retained for the duration of the relationship and afterwards where reasonably necessary for legal or administrative purposes; and
• financial and accounting records will be retained for the period required by applicable law.

Retention periods may vary where information is required in connection with a legal claim or another statutory obligation.

9. Cookies and website technologies

This website may use cookies or similar technologies that are necessary for the website to function properly.

Where non-essential cookies or tracking technologies are used, such as certain analytics or marketing technologies, they will be used in accordance with applicable consent requirements.

Further information about cookies used on the site should be provided through our Cookie Notice or cookie-management facility where applicable.

10. Your data-protection rights

Depending on the circumstances, you may have the right to:

• obtain access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to erase your personal information;
• ask us to restrict the use of your information;
• object to certain processing;
• receive certain information in a portable format; and
• withdraw consent where we rely on consent as our lawful basis.

These rights are subject to certain legal limitations and may not apply in every circumstance.

To exercise any of these rights, contact us at:

[insert Creatosity email address]

11. Complaints

If you have concerns about how your personal information is handled, we would encourage you to contact Creatosity first so that we can address the issue.

You also have the right to make a complaint to the Irish Data Protection Commission.

Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no internet-based service can guarantee absolute security.

13. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, website or legal obligations. The date at the top of this notice indicates when it was most recently updated.